Information We Collect

If you reach out to us for corporate floral arrangements or gift services, we gather information you submit willingly. This may include your full name, company name, email, phone number, delivery locations, and particular preferences for your floral requests. Payment details are collected during ordering, but are securely handled by our payment partners.

>For corporate clients, we might collect extra business data like registration details, preferred delivery timelines, and budget expectations to tailor services to your organization.

Our site automatically gathers certain technical data when you browse. This includes your IP address, browser type, device specifics, and navigation patterns. We use it to enhance site performance and to learn how clients discover our offerings.

How We Use Your Information

We mainly use your personal data to complete orders and deliver outstanding service. This covers processing orders, coordinating shipments, crafting tailored arrangements, and conveying information about your service needs.

We also leverage information to enhance our offerings and the user experience on our site. This helps identify which corporate flower services are most beneficial to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Mosaic Studio Haven respects your privacy and does not sell your personal data to third parties. We disclose information only as needed to deliver our services or when legally required.

We may share essential information with trusted service partners who help operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with seriousness and implement suitable technical and organizational safeguards to defend it. This covers secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security practices, no method of internet transmission is entirely secure. We continuously update our security measures to guard against evolving threats.

Your Privacy Rights

You have significant rights over your personal information. Depending on applicable laws, you may request access, corrections, deletion, or limitations on how your data is used.

To exercise these rights, contact us with the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

This site utilizes cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings via your browser options. However, turning off certain cookies might impact how the site functions. For in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Mosaic Studio Haven and our site. We are not responsible for the privacy practices of those external sites.

We recommend you review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

This privacy policy may be updated from time to time to reflect changes in our practices, services, or legal obligations. If substantial changes occur, we will refresh the "Last Updated" timestamp at the policy’s top.

Please take a moment to review this policy periodically so you stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.